FAQs

What is an RFP or RFI and why are they necessary?
An RFP is a request for a proposal and is what a business would send us along with a design brief. An RFI is our form requesting information. We use this to help you give us the correct information so that we can either prepare for a meeting or estimate your project.

How soon can you start working on my project?
It all depends on our schedule and the amount of clients we are currently working with.

I’m not local to Albuquerque, NM can we still work together?
Yes, we have clients all over the United States.

Can you do our website for free?
Due to limited time and resources, we are currently not offering pro bono services.

Can I get an estimate before we discuss my project?
Sure, please fill out the RFI and we’ll try to give you a estimated figure.

Do you require a deposit?
Yes, once you decide to hire Bollinger Design we'll draw up a contract which will list the terms of payment.

I want to hire Bollinger Design, how do I get started?
Wonderful! Fill out the RFI here and we'll set up a meeting.

What is a CMS and why do you recommend it?
CMS stands for Content Management System. We highly recommend adding a CMS to your website. The CMS will save you not only time but in the long run money.

What CMS do you use?
We prefer to use Joomla for web development.

Can you register a domain and host my site?
Yes. We can register domains and if you would like we can also host your site. Fees are dependent on the size of the site and are billed quarterly.

How much does a website cost?
Much like building a house it all depends on the size, structure and features. Before we can adequately give a rough estimate we would need to know what the architecture and features for the site will be as well as the size. To get you started fill out our Request for Information Here.

I hear so much about making sure your SEO is good. How do you do that or do you offer a separate service?
We build websites using best web and Joomla practices, this is the first and foremost important aspect in raising your SEO. 


We also offer an added SEO service in which we'll formulate a strategy that is appropriate for your web project.

Do you build mobile applications?
No, our current client load is limited to web development.

I have a website already but I can't locate it when I search for it. I need help with my SEO (search engine optimization) is that something you do?
Yes, we can help you with your SEO. Please note however there is no magic pill for SEO. Companies claiming they can have you at the top in a matter of days are misleading. What we can do is look at your website code, run reports to see what steps need to be taken to increase your SEO. If your website was developed using poor web practices we may have to either fix the code or recreate the website.

I know a good web developer, is there a reason I need more than that?
Most web developers are strictly coders and not creatives; we happen to be developers and designers, often holding dual degrees.

I see websites on the internet offering a website designed for $500, why should I pay more?
We get calls every week from people that have tried to go the inexpensive route only to find they have a broken website or a website they paid for but never received. A website is your face to the world and is the single most important marketing piece.

What is Responsive Design?
Responsive Web Design (RWD) essentially indicates that a web site is crafted to use CSS, with fluid proportion-based grids, to adapt the layout to the viewing environment, and probably also use flexible images. As a result, users across a broad range of devices and browsers will have access to a single source of content, laid out so as to be easy to read and navigate with a minimum of resizing, panning, and scrolling. All of our Joomla websites are mobile responsive.

My mobile provider has a service that develops websites, it seems inexpensive why shouldn’t I just have them do it?
The service they are offering is very limited and ultimately over the course of a few years will cost you as much as a customized site.

I was thinking of hiring a college student to do my website (or create a logo) what is the downside to doing that?
The quick answer is they don't know what they are doing. They are just learning and really I would not recommend anyone that doesn't have a degree and years of professional experience.

How long does it take to build a website?
It depends on the size and features. There's much more that goes into building a website than what one might think. Typically, it’ll likely take 8-16 weeks once we get started.

Why is design and web development so expensive?
Our rates are below the national and regional average; we like to think we are among the best of the best in the southwest.

I'm opening a new business but am unsure of what I want to call it. Do you offer naming services as well as branding?
Yes, in fact if you are not set on a name we recommend you do not purchase urls, create the LLC or take any steps without meeting with us. There are a number of things to consider when deciding on a name. Is it easy to spell? How will it do on web searches? Are there any negative connotations to the name you have selected?, and so on...

I see websites on the internet saying they can create a logo for $150 is that true and if so why would I spend more
Your logo is what will appear on everything you do. There is a lot that goes into developing a brand strategy and it is much more than the logo. Yes, you can have a logo created by those services for $150, but it will most likely not be good. Let us invest our design experience into developing a logo & overall brand strategy for your business.

I’m not really sure what I need, but can you offer any recommendations when it comes to my brand/project?
Yes, please fill out the RFI here so we can set up a strategy meeting.

Can you redo my existing logo design?
Certainly. Please fill out the RFI here and include your current logo for evaluation.

I have an idea for my logo can I just hire you to create what I have sketched out?
When hiring us to create a brand we spend a lot of time researching your industry, competition, analyzing your business & needs before we decide on the correct direction for your brand. In general we recommend allowing us to come up with ideas to make sure you have the best outcome for your brand.

Do you provide printing?
While we are not printers we can recommend and facilitate printing for you.

What is the client’s involvement in the design and development process?
We are your partner. We share comps and show you development process as we go. We ask questions and listen.

Studio

Bollinger Design is a modest Albuquerque-based studio, created by Matthew Bollinger shortly after receiving a graduate degree in architecture (M.Arch) from the University of New Mexico and a graduate degree in painting (M.F.A.) from San Francisco Art Institute. The studio has since been involved in the design and production of projects across almost every medium, including digitally fabricated architectural sculpture, interactive web development, and graphic design media.

S5 Box